Operations Officer

Flexible Working / London

Greater Change - Operations Officer (Start Date: April / May 2024)

Since 2018, Greater Change has grown into a leading social enterprise, using cash transfers to help people leave homelessness behind for good. To date, we've supported over 900 people, with over 80% last year successfully leaving homelessness behind for good.

We’ve attracted grant funding and social investment from some of the biggest names in the sector; including Homeless Link and Unltd.

Greater Change was incubated by one of the UK’s most respected charities, Aspire Oxfordshire, (Guardian Charity of the year 2014) as well as Oxford University Innovation.

Greater Change has also attracted considerable media attention, becoming one of The Guardian's most-read articles for several days and our story being among the most viewed videos on the BBC during its release.

Operations Officer Responsibilities 

Greater Change is increasing the number of people we support each year by over 5x in the next 3 years. We are recruiting an Operations Officer who will report directly to our operations manager to support them in the day-to-day grant management and financial planning case work.

The key responsibilities that we would expect you to undertake are:

  • Onboarding new partner charities, including: workshops to explain our referral process, helping support workers make their first referral, account managing partner relationships
  • Undertaking financial case planning support, taking a strengths-based and client-led approach to supporting their move away from homelessness
  • Managing grants for clients
  • Data collection for Annual Impact Report
  • Monitoring and reporting on outcomes to partners including Charities, Local Authorities and more

Essential Skills

  • Excellent communication skills along with the confidence and ability to build new relationships with partner charities
  • Proactive attitude to communications, to be successful in the role, you’ll spend a lot of the time picking up the phone and visiting partners in person
  • Desire to work in a fast growing organisation and an entrepreneurial attitude
  • Strong organisational skills 

Additional experiences and skills we appreciate:

  • Strong excel/google sheets skills
  • Good knowledge of Microsoft office or Google docs
  • Experience (either academic or practical) of quantitatively measuring impact 
  • Experience in a startup environment
  • Lived experience

What we offer

  • Competitive salary £30,000 - £32,000 per annum. Offer within range will depend on experience
  • A 9 Day Fortnight Work Pattern
  • Macbook Air M1 Chip Laptop or equivalent
  • Hybrid work - 2 days a week in the office
  • Work from the home budget: Up to £250 to buy what you need
  • Self-Directed training budget of £500/year
  • High level of autonomy and exposure to all areas of running a successful startup